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Balancing Professional and Conversational Language in Pharmaceutical Communication


It's important to remember that the language you use in the pharmaceutical industry can vary depending on who you're communicating with and what you're discussing.

 


meeting in a corridor

For instance, if you're discussing a new drug, you can use professional language like "We've developed a groundbreaking treatment for diabetes," or you can use conversational language like "Guess what? We've come up with an amazing new drug for diabetes!" Similarly, when you're negotiating terms, you can use professional language like "We propose a 10% increase in the licensing fee," or you can use conversational language like "How about we raise the licensing fee by 10%?"

 

The level of formality you use should be determined by the situation and who you're communicating with. For example, when speaking to your boss or a client, it's best to use more professional language, while when chatting with colleagues or team members, conversational language is usually the norm.

 

Here are some more examples of professional and conversational language to help you communicate with colleagues, partners, and stakeholders.

 

1. Discussing a new drug

Professional language:

We've developed a groundbreaking treatment for diabetes.

Conversational language:

Guess what? We've come up with an amazing new drug for diabetes!

 

2. Talking about research

Professional language:

According to the results of our clinical trial, the drug is highly effective.

Conversational language:

Our clinical trial showed that the drug works really well.

 

3. Describing a product

Professional language:

This device uses cutting-edge technology to deliver the medication.

Conversational language:

This thing has the latest technology and gives you your medicine.

 

4. Giving an update

Professional language:

I'd like to provide you with an overview of the project's progress.

Conversational language:

I just wanted to let you know how things are going so far.

 

5. Making a suggestion

Professional language:

Perhaps we could explore alternative solutions to this problem.

Conversational language:

Maybe we should think about other ways to fix this issue.

 

6. Asking for clarification

Professional language:

Could you please elaborate on that point?

Conversational language:

Can you give me more details about what you mean?

 

7. Requesting information

Professional language:

I would appreciate it if you could send me the report by Friday.

Conversational language:

Could you get that report to me before the end of the week? Thanks!

 

8. Negotiating terms

Professional language:

We propose a 10% increase in the licensing fee.

Conversational language:

How about we raise the licensing fee by 10%?

 

9. Apologizing

Professional language:

We sincerely regret any inconvenience this may have caused.

Conversational language:

Sorry about that. We hope it didn't cause too much trouble.

 

10. Ending a meeting

Professional language:

Thank you for your time. We'll be in touch soon.

Conversational language:

Great! Thanks for coming. We'll talk again soon.

 

11. Asking for feedback

Professional language:

We would appreciate any input or hints you might have.

Conversational language:

Let us know if you have any ideas or thoughts on this.

 

12. Giving instructions

Professional language:

Please ensure that all the necessary documentation is submitted by 5 p.m.

Conversational language:

Just make sure to get all the paperwork in by 5 p.m., okay?

 

13. Expressing concern

Professional language:

I'm afraid we're experiencing some delays with the production schedule.

Conversational language:

I'm sorry to say that we're running behind on the production.

 

14. Offering help

Professional language:

If there's anything I can do to assist, please don't hesitate to ask.

Conversational language:

Let me know if you need any help. I'm here for you.

 

15. Confirming details

Professional language:

To clarify, the meeting will take place at our headquarters on Monday at 2 p.m.

Conversational language:

So just to make sure, we're meeting at our office on Monday at 2 p.m.?

 

 

Remember, these examples are not set phrases that you have to use. They're just to give you an idea of the differences between professional and conversational language. In general, professional language tends to be more formal, while conversational language is more casual and relaxed.

 

Of course, this is just a general guide. Different companies and cultures have different expectations for how people should communicate. It's always a good idea to pay attention to how others talk and adapt your language accordingly.

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